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How is your water quality?

In fact, it’s quite good! SUEZ has prepared a detailed water quality report. The SUEZ Consumer Confidence Report (CCR) shows how Hoboken measured up to state and federal standards for safe drinking water in 2018. Click here to view the Hoboken Water Quality Report.

Please call 1-800-575-4433 Monday to Friday 8:00am-5:30pm EDT if you would prefer a paper report mailed to your home.

Why do we have so many water main breaks?

Some parts of Hoboken’s water system are more than 100 years old. The majority of the system is nearing the end of its useful life. As cast iron pipes age, they become brittle and are more prone to break from changes in temperature, pressure fluctuations, or vibrations.

Why are the pipes so old?

Through a series of agreements beginning in 1994, the City of Hoboken sold the rights to the water system until 2024. A 30-year revenue stream of approximately $240 million was sold to United Water (now SUEZ) in exchange for $13.2 million dollars in one-time payments. The existing contract requires Suez to make almost no proactive investment in Hoboken’s water infrastructure. In the past two plus decades, only $350,000 per year was invested in the system, and as a result, only 5% of the system has been upgraded.

Drinking Water System

Contact Info

Drinking Water System

How is your water quality?

In fact, it’s quite good! SUEZ has prepared a detailed water quality report. The SUEZ Consumer Confidence Report (CCR) shows how Hoboken measured up to state and federal standards for safe drinking water in 2018. Click here to view the Hoboken Water Quality Report.

Please call 1-800-575-4433 Monday to Friday 8:00am-5:30pm EDT if you would prefer a paper report mailed to your home.

Why do we have so many water main breaks?

Some parts of Hoboken’s water system are more than 100 years old. The majority of the system is nearing the end of its useful life. As cast iron pipes age, they become brittle and are more prone to break from changes in temperature, pressure fluctuations, or vibrations.

Why are the pipes so old?

Through a series of agreements beginning in 1994, the City of Hoboken sold the rights to the water system until 2024. A 30-year revenue stream of approximately $240 million was sold to United Water (now SUEZ) in exchange for $13.2 million dollars in one-time payments. The existing contract requires Suez to make almost no proactive investment in Hoboken’s water infrastructure. In the past two plus decades, only $350,000 per year was invested in the system, and as a result, only 5% of the system has been upgraded.

What is the City of Hoboken doing to fix the problem?

The City is pursuing two parallel strategies to improve the water distribution infrastructure: direct investment and an amended agreement for operations and maintenance of the water system with SUEZ.

Direct Investment

The City is directly financing upgrades to Hoboken’s water system. The City plans to continue investing $5 million per year in upgrades to the drinking water system. This will be in addition to the $7 million water main replacement on Washington Street that was recently completed, and $10.2 million already authorized for the first two phases of implementation.

Washington Street Redesign

As part of the Washington Street redesign, the City financed a $7 million low-interest loan from the NJ Environmental Infrastructure Trust (NJEIT) to upgrade the water mains along Washington Street. The $7 million water main replacement currently underway on Washington Street will upgrade 3% of the system. For project information and construction updates, visit the Washington Street Project website.

Water System Renewal Program

With support from professional engineering consultants, the City developed a comprehensive water system renewal program to make continued investments in Hoboken’s drinking water infrastructure. The program includes 67 discrete locations for water main replacement to upgrade an additional 20% of the system.

The City Council approved Bond Ordinance 16-449, Z-426 and Bond Ordinance 17-340, Z-497, and the City has applied for a low-interest loan from the NJEIT to fund the first phase of implementation. The first phase includes 1.61 miles of water mains that have been designed and are currently under review by NJEIT. Construction on the first phase should begin in 2019, and construction on the second phase should begin in 2020.

See the map below for the 67 water main replacement locations included in the current water system renewal program.

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Click here to review the Hoboken Water System Renewal Program

Amended Agreement with SUEZ

The City of Hoboken and SUEZ have agreed to a new water service contract that would invest at least $33 million in water infrastructure upgrades through 2034. The amended contract, which is subject to City Council approval, establishes a new public water utility and includes an average of $2.2 million in water investments per year, over six times the amount of the current contract. Additionally, the contract calls for $2 million in smart technology to monitor water consumption, which would save Hoboken ratepayers from paying for costly leaks.

The agreement with the City and SUEZ calls for the establishment of a new water utility.  The revenue from the bulk water consumption would then be placed in the new water utility, and the City would then reinvest the majority of the revenue into water main upgrades. The water system would no longer be operated as a private water concession, but instead as a new public water utility. SUEZ would continue to maintain and operate the water system, however all revenues generated from water bills would be invested by the City as opposed to SUEZ.  

If approved on May 1, the revised contract and City managed public water utility would go into effect on July 1. Instead of the revenue from the system going to SUEZ with only minimal repairs required, it would be directly invested through the City into proactive upgrades.

Did you know?

It is legal to hail in Hoboken. 

Contrary to popular belief or common local practice, it is legal to hail a licensed yellow cab (although not limousines) anywhere in Hoboken, not just at the train terminal. There are 65 authorized taxis. Before you enter a cab, make sure you see the circular Hoboken logo and number.

Only one fare per taxi. 

Taxis may accept only one fare – a person or group of persons going to the same location – per ride. With the permission of the first fare, a second fare may join, but no more. The first rider must be taken to his or her destination first. This rule has been laxly enforced and widely violated in the past, but that is no excuse for continued violations, and the Administration will investigate and take action against all reported violations.

The local fare for yellow cabs is $8.00 or $7.00 from the PATH taxi stand, plus additional fees. 

The local fare is $8.00, except it is $7.00 for rides originating from the NJ Transit/PATH station taxi stand, regardless of weather or shortage of drivers. Additional fees are permitted for extra passengers and baggage (see below for details). In the past, it has been common for residents and visitors to be grossly overcharged by taxi drivers during inclement weather or high demand. Please report any violations.

Call if you see a violation. 

Residents who believe there is a violation should immediately contact Monique Campbell at the Division of Taxi & Limousine Licensing by calling 201-725-7885 or emailing taxi@hobokennj.gov and providing the time of the incident, the taxi number (or driver’s license number or vehicle plate number), and a description of what happened. Residents are the City’s eyes and ears, and we can only take action if we know there is a problem.

Complaint Forms

Complaint Form

Complaints Enforcement Policy

In addition to active surveillance and enforcement of taxi and limousine regulations on the street, The City of Hoboken Division of Taxis and Limousines carefully monitors and acts on complaints from the community regarding licensed taxis and limousines in accordance with the following policy:

Anonymous Complaints: 

Complaints submitted anonymously are reviewed and added to the individual driver/owner file. The Division always asks the complainant if they would like to prepare an affidavit to allow the Division to broaden actions taken at this level (see next section). Driver/owner are also given an opportunity to submit their recollection of the events. After a review of all materials, the Division typically issues a warning to the driver/owner and tracks the frequency of complaints regarding the individual driver/owner. If multiple complaints are collected on an individual driver/owner (typically three or more), the Division may choose to issue a summons, suspend, or revoke the active license, depending on the severity and/or details of the complaints.

Affidavit Complaints: 

All individuals submitting a complaint are offered the opportunity to complete an affidavit expressing a willingness, if required, to testify in court on the issue. In most cases, court appearance is not likely; however, individuals who choose this option make it more appropriate for the Division to take immediate action on the grounds that the complaint represents a major concern and should be resolved more swiftly than via the anonymous method described above. Driver/owner are also given an opportunity to submit their recollection of the events. After a review of all materials, the Division may choose to immediately issue a summons, suspend, or revoke the active license, depending on the severity and/or details of the complaints.

In all instances, disciplinary actions are conducted in accordance with the authority bestowed upon the Division via the Hoboken City Code.

Municipal Code

If you have any questions about our municipal code, please view it directly online. 179A 180A

Did You Know Documents

List of licensed taxi and limousine companies

Rules and Regulations for drivers

Future Inclement Weather and Holiday Enforcement

Taxi Enforcement

Taxi Rates

Maximum Allowable Intra-City Fares

The maximum allowable fare for intra-city taxi service is $8.00, except for taxi service initiating from the taxi stand at the New Jersey Transit/PATH station which is $7.00.

Additional Allowable Fees

1. If cab rides are shared with the consent of the first rider(s), the fee may be increased by $7.00 so long as the second rider(s) is not going to the same exact destination. No more than two paying passengers. The right of the taxicab operator to transport shared rides applies only at taxi stands designated by the City of Hoboken if there are more passengers than available taxis. The first rider must be taken to his or her destination first.

2. If a taxi picks up a party of more than one person at a taxi stand at the New Jersey Transit/PATH station for intra-city travel, the taxi driver may charge an additional One Dollar ($1.00) fee for each person, in addition to the allowable fare of Seven Dollars ($7.00). There is no additional fee for children under the age of Thirteen (13) years old.

Allowable Baggage Fees

In addition, there shall be a charge of $0.50 for each bag exceeding two, with which a driver assists a passenger, except that senior citizens shall not be subject to this fee.

Maximum Allowable Non-City Fares

Every driver must have a City approved Rate Book in the vehicle at all times and must use the rates included in the book.

Out of Town –

WEEHAWKEN

Port Imperial $17.00

Golf Range $20.00

Chart House $10.00

Lincoln Harbor $9.00

JERSEY CITY

Newport Apartments $9.00

Avalon Cove $9.00

Newport Mall & Area $9.00

Society Hills $25.00

Port Liberty $23.00

Liberty State Park $23.00

Kennedy Blvd. & Montgomery $18.00

Kennedy Blvd. & Communipaw $20.00

New Jersey City University Area $23.00

Greenville Area $23.00

Communipaw & Pacific $17.00

Kennedy Blvd. & Paterson Plank Road $13.00

Communipaw Avenue $23.00

Mc Adoo Avenue $25.00

Danforth Avenue $25.00

Culver Avenue $23.00

Old Bergen Ave. $25.00

Pearsall Ave. $25.00

LOWER JERSEY CITY

Columbus Driver Area $12.00

Exchange Place $12.00

155 Washington Blvd. & 100 Warren St. $12.00

4th Street $9.00

7th Street $11.00

Grove St. PATH $12.00

Grand St. & Jersey Ave. $16.00

Grand St. & Pacific $18.00

Pacific & Johnston $18.00

Pacific, Caven Point Road $22.00

JERSEY CITY HEIGHTS AREA

Kennedy Blvd. $12.00

Nelson Ave. $14.00

Manhattan Ave & Tonelle Ave. $15.00

Central Ave. $10.00

Palisades Ave. & Sherman Ave. $8.00

Journal Square $13.00

Court House $11.00

Congress & Central Ave. $9.00

STREETS OFF OCEAN AVENUE

Ranges from $23.00-$24.00

WESTSIDE AVENUE

American Can Co. $20.00

Broadway & Westside Ave. $21.00

Marion Garden Area $22.00

Montgomery & Westside Ave. $23.00

Belmont & Westside Ave. $24.00

STREETS OFF WESTSIDE AVENUE

Ranges from $23.00-$25.00

STREETS OFF MALLORY AVENUE

Ranges from $23.00-$25.00

STREETS OFF GARFIELD AVENUE

Ranges from $23.00-$25.00

GARFIELD AVENUE

Brown Place & Garfield Ave. $27.00

Neptune Ave. & Garfield Ave. $27.00

Seaview Ave. & Garfield Ave. $27.00

Gates Ave. & Garfield Ave. $27.00

Merrit St. & Garfield Ave. $28.00

Schley St. & Garfield Ave. $28.00

Samson St. & Garfield Ave. $28.00

Shaffer St. & Garfield Ave. $28.00

DOWNTOWN UNION CITY

Palisades Ave. (Not above 5th St.) $9.00

Palisades Ave. & 18th St. $10.00

Palisades Ave. & 23rd St. $11.00

Paterson Plank Rd. & 2nd St. $10.00

Central Ave. & Summit Ave. $12.00

Union City Reservoir &Gregory Commons $10.00

Troy Towers $10.00

22nd Street & Kennedy Blvd. $12.00

VIA BOULEVARD EAST

19th Street $9.00

The Shades $9.00

700 Blvd. East Apts. $9.00

Bonn Place $11.00

Fulton Street $12.00

50th Street $16.00

60th Street $18.00

67th Street $20.00

75th Street $22.00

85th Street $24.00

Nungesser’s $28.00

VIA KENNEDY BLVD.

10th Street & Kennedy Blvd. $12.00

22nd Street & Kennedy Blvd. $13.00

32nd Street & Palisade Ave. $12.00

32nd Street & Bergenline Ave. $13.00

43rd Street & Hudson Blvd. $15.00

50th Street & Hudson Blvd. $17.00

57th Street & Hudson Blvd. $18.00

65th Street & Hudson Blvd. $20.00

70th Street & Hudson Blvd. $21.00

76th Street & Hudson Blvd $23.00

85th Street & Hudson Blvd. $25.00

Nungesser’s $28.00

NORTH BERGEN

15th Street & Paterson Plank Road $13.00

39th Street & Hackensack Plank Road $17.00

Paterson Plank Road & Tonelle Ave. $19.00

5 Corners North Bergen $15.00

50th Street & Tonelle Ave. $23.00

67th Street & Tonelle Ave. $25.00

76th Street & Tonelle Ave. $27.00

85th Street & Tonelle Ave. $29.00

91st Street & Tonelle Ave. $30.00

Dan Kelly’s Hill $30.00

VIA RIVER ROAD (60 ST)

Pier 1 & 2 Guttenberg $22.00

Pier 7 & 9 NYC $22.00

Lever Brothers $24.00

Barretts $24.00

Ford Pier $26.00

Alco Plant $28.00

BAYONNE

Bayonne Naval Base $33.00

32nd Street & Broadway $33.00

22nd Street & Broadway $35.00

5th Street & Broadway $38.00

Bergen Point $38.00

Texas Oil $38.00

Tydol or Bayonne Warehouse $38.00

Terminal & Metropolitan Oil Co. Gate Only $38.00

Standard Oil Co. Gate Only $38.00

HOSPITALS

Meadowlands Hospital $25.00

JC Medical Center $16.00

Christ Hospital $9.00

NEW YORK CITY

Penn Station $40.00 plus tolls

Grand Central Station $45.00 plus tolls

AIRPORTS

Newark $45.00 plus tolls

Teterboro $40.00 plus tolls

Kennedy $90.00 plus tolls

La Guardia $70.00 plus tolls

Meadowlands Arena $40.00

knowledge base: faqs



Does the Shade Tree Commission have a list of trees that they recommend for planting? View the approved list of tree species.

Who should trim the tree in front of my house? Please contact David Calamoneri.

I know of a tree that I believe is dying or is dangerous, who should I contact? Please contact David Calamoneri.

How do I become a volunteer for the Shade Tree Commission? Please contact Peter Bakarich III.

How do I apply to be a commissioner on the Shade Tree Commission? Submit an application for appointment to citizen advisory boards and commissions.

When does the Hoboken Shade Tree commission meet? Click here to view the meeting dates for 2015.

What are the benefits and reasons for planting trees in Hoboken? Read about 13 Reasons to plant trees.

How can I find out info on the tree(s) on my Street? View the Hoboken Tree Inventory.

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