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As one of the most densely populated and transit-rich communities in the United States, the City of Hoboken is constantly looking for ways to improve access for residents and visitors to homes, businesses, and other destinations without increasing vehicle congestion. The City’s recently published Climate Action Plan, which sets a roadmap for mitigating Climate Change’s impact and reducing greenhouse gas emissions across Hoboken, recommended implementing transportation-related initiatives that include expanding shared mobility programs in Hoboken. The existing bike share program, JerseyBike, and car sharing program, Corner Car, have made Hoboken New Jersey’s leader in shared mobility.  Additionally, these programs,particularly, JerseyBike, help to solve first- and last-mile transportation challenges. New technology, including electric scooters (e-scooters), continues to provide opportunities to sustainably solve these mobility needs in Hoboken.

In May 2019, Governor Murphy signed legislation legalizing low-speed electric vehicles, including electric bikes and scooters. Shortly after, Hoboken launched New Jersey’s first e-scooter sharing program with a six-month pilot that will offer Lime and Ojo scooters through mid-November 2019. This page offers important information about rules and regulations surrounding e-scooter use and the e-scooter share pilot in Hoboken.

Electric Scooters

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Electric Scooters

As one of the most densely populated and transit-rich communities in the United States, the City of Hoboken is constantly looking for ways to improve access for residents and visitors to homes, businesses, and other destinations without increasing vehicle congestion. The City’s recently published Climate Action Plan, which sets a roadmap for mitigating Climate Change’s impact and reducing greenhouse gas emissions across Hoboken, recommended implementing transportation-related initiatives that include expanding shared mobility programs in Hoboken. The existing bike share program, JerseyBike, and car sharing program, Corner Car, have made Hoboken New Jersey’s leader in shared mobility.  Additionally, these programs,particularly, JerseyBike, help to solve first- and last-mile transportation challenges. New technology, including electric scooters (e-scooters), continues to provide opportunities to sustainably solve these mobility needs in Hoboken.

In May 2019, Governor Murphy signed legislation legalizing low-speed electric vehicles, including electric bikes and scooters. Shortly after, Hoboken launched New Jersey’s first e-scooter sharing program with a six-month pilot that will offer Lime and Ojo scooters through mid-November 2019. This page offers important information about rules and regulations surrounding e-scooter use and the e-scooter share pilot in Hoboken.

Electric Scooters in Hoboken – Applicable Rules and Regulations

Several state and local laws govern electric scooter usage in Hoboken. Specifically, local ordinances regulate electric scooters in the following ways:

·        Where to ride: E-scooter users are required to ride in the street and are permitted to ride in the city’s bike lanes and on multi-use paths. All e-scooter users must yield to pedestrians and other slower-moving street users.

·        Where to park: E-scooters must park at either bike racks or on the sidewalk in the furnishing zone (the area of the sidewalk closest to the curb that provides space for items such as bus shelters, benches, street trees, and utilities). The City, in partnership with electric scooter operators, is gradually implementing designated scooter parking areas in the street or daylighting space at inbound legs of intersections. Never park a scooter where it obstructs pedestrian access on sidewalks or at crosswalks. Any scooters parked in this area pose a safety hazard and limit mobility for pedestrians and people with disabilities and will be removed.

·        Riding on the sidewalk: E-scooter users are prohibited from riding on the sidewalk.

·        Speed limits: All e-scooters must obey a speed limit of 18 MPH.

·        Age restrictions: All e-scooter riders must be 18 years or older.  

·        One rider per scooter: Only one person can ride an e-scooter at a time.

·        Rental restrictions: The terms of agreements with e-scooter share companies (Lime and Ojo) require that all rentals must be made by the rider of the scooter.


The use of helmets is strongly encouraged.

Park in the furnishing zone of the sidewalk, at bike racks, or in designated e-scooter parking areas. Never park in the street or where you can block building entrances or sidewalks.

Reporting complaints or issues

To report issues directly related to one of the electric scooter sharing companies operating in Hoboken, we recommend that you follow the in-app instructions or contact them using the information listed below:

Lime
Customer Service (24/7 accessibility):
Call or text: 1-888-LIME-345
Email: support@limebike.com

You can also use Twitter to report issues by tagging @Lime_NJ in your tweet.

Ojo
Customer Service (24/7 accessibility): call 973-836-9081
Email: OjOHobokenCS@gmail.com
You can also use Twitter to report issues by tagging @OjoElectric in your tweet.

For all other scooter related issues, use Hoboken’s 311 service.

Piloting Electric Scooter Sharing in Hoboken

In May, the City of Hoboken gave Lime and Ojo (powered by P3 Global Management) permission to deploy their electric scooters across the city for a six-month pilot period, becoming the first municipality in New Jersey to launch e-scooter share programs. E-scooter pilots are increasingly common and their temporary nature gives the City the ability to test this new technology and study how it impacts the overall transportation network. Hoboken’s six-month pilot will give residents and visitors the ability to embrace the benefits and opportunities e-scooters. Once completed, the Department of Transportation & Parking will judge the overall success of the program based on feedback from the community and a review of usage data. If successful,the City may implement a permanent e-scooter share program in Hoboken.

The City selected Lime and Ojo (powered by P3 Global Management) after completing interviews with the leading e-scooter companies and reviewing best practices from existing programs across the United States. During interviews, both companies participating in the pilot demonstrated a high-quality product and a commitment to customer service that would ensure residents and visitors have access to a safe and enjoyable experience getting around Hoboken on an electric scooter. Lime offers a traditional standing electric scooter, while P3 Global Management’s Ojo scooter provides a seat and resembles a low-speed, small-scale, electrically-powered version of a Vespa.

Lime and Ojo scooters will be available to rent in Hoboken between 5 AM and 10 PM.

Renting a Lime Scooter

At launch, 250 Lime-S electric scooters will be available to rent in Hoboken. Each scooter is equipped with GPS and is unlocked using a smartphone-based app available in the Apple App Store and Google Play Store. Lime scooters are dockless, meaning you can park them at any bike rack or in the furnishing zone of the sidewalk next to the curb. In some places, such at the intersection of Hudson Street and Hudson Place near Hoboken Terminal, you can leave the scooter in a designated e-scooter parking area located in the street and identifiable with pavement markings and/or signage.

Rental fees: Lime charges $1 to unlock its scooters and then $0.15/minute during an active rental.

How to Rent a Lime Scooter:

1.      Download the Lime app from the Apple App Store or Google Play Store

2.      Create an account by scanning your ID and entering your payment information

3.      Scan the QR code on the nearest available scooter

4.      Go for a ride!

5.      End the ride in the app by following the parking instructions in the app. You’ll be required to show photographic proof you’re parked properly. Click here to watch a 60 second video showing you how to park like a pro.

6.      Repeat steps 1-5!

The video below also shows how easy it is to rent a Lime scooter.

Always ride with safety and courtesy for other street users in mind. This means never riding on the sidewalk or parking your scooter in a place that could obstruct sidewalk space for pedestrians or people with disabilities or pushing strollers. Remember to always obey all traffic signs and regulations!

Additional Rider Tips

·        Start and end your ride in Hoboken. You will not be able to start a trip and may incur fines and penalties if you leave a scooter outside the city. Refer to the Lime app for the most current service area.

·        Protect your head and always wear a helmet.

·        Maintain your balance by putting one foot in front of the other while standing on the scooter. If you have a dominant foot,put that foot in front.

·        To start the scooter, kick-off to get up to at least 2 MPH -3 MPH then push the throttle forward.

·        Always use the kickstand when parking the scooter.

·        Be sure to make eye contact with other street users before you turn.

·        Always stop for pedestrians in the crosswalk.

·        Only go as fast as you feel comfortable and keep both hands on the handlebars at all times.

Reporting issues or complaints with Lime scooters or service:

Follow the in-app instructions, call or text 1-888-LIME-345, email support@limebike.com, or tweet at Lime by tagging @Lime_NJ.

Renting an Ojo Scooter

P3 Global Management operates Hoboken’s bike share program, JerseyBike. Last year they partnered with Ojo to bring their unique electric scooters to Hoboken. Initially, 50 Ojo scooters will be available for rent across the city. All Ojo scooters must be parked at JerseyBike docking stations.Refer to the Ojo app or information printed on the scooter for docking locations and instructions.

Rental fees: It costs $1.25 to unlock an Ojo scooter plus $0.18/minute during an active rental.

How to rent an Ojo scooter

1.      Download the Ojo app from the Apple App Store or Google Play Store

2.      Create an account by scanning your ID and providing payment information

3.      Unlock the Ojo by scanning the scooter’s QR code

4.      Go for a ride!

5.      Park your Ojo at the nearest JerseyBike docking station by pushing the kickstand down and pulling the Ojo scooter backwards

6.      End your ride in the Ojo app

7.      Repeat steps 1-6!

Always ride with safety and courtesy for other street users in mind. This means never riding on the sidewalk or parking your scooter in a place that could obstruct sidewalk space for pedestrians or people with disabilities or pushing strollers. To avoid being charged additional fees, all Ojo scooters must be parked at a JerseyBike docking station. Remember to always obey all traffic signs and regulations!

Follow these tips to ensure a safe and enjoyable Ojo ride.

Additional Rider Tips

·        To stop, squeeze both the right and left brake levers.

·        Always park at a designated JerseyBike docking station.If you park outside of one of the 36 designated stations, you will be charged an additional fee for the recovery of your vehicle. Please review the in-app map for dedicated return locations.

·        The Ojo can travel 50 miles on a full charge. If your battery depletes, park your Ojo in the closest, safest area, free from obstructing any pedestrian or vehicle paths. If the battery reaches 0%, the app will end your ride.

·        If you encounter any mechanical issues, before or during your ride, tap the “!” icon located at the bottom right of the selected Ojo overview screen to report the problem.

Reporting issues or complaints with Ojo scooters or service:

Follow the in-app instructions, call 973-836-9081, email OjOHobokenCS@gmail.com, or tweet at Ojo by tagging @OjoElectric.

Answers to Frequently Asked Questions

1.       How long will the e-scooter pilot last?

It will last six months, approximately from May 20 – November 20, 2019

2.       What will happen after the e-scooter pilot?

The City of Hoboken will conduct a survey of riders and review usage data to develop a report and make recommendations for future e-scooter share programs.

3.       Are e-scooters safe?

Yes! Recent studies conducted in Portland, OR and Austin, TX concluded that e-scooters are the cause of no more injuries than bicycles and that a significant share of e-scooter related injuries could have been prevented by wearing a helmet. E-scooters weigh about as much as bike share bicycles and travel at similar speeds as human-powered bicycles.  

4.       Can I ride on the sidewalk?

No, e-scooters must be ridden in the street only.

5.       Should I wear a helmet?

Absolutely.

6.       How much does an e-scooter cost to rent?

As of May 2019, Lime scooters cost $1 to unlock and $0.15 per minute to ride. As of May 2019, Ojo scooters cost $1.25 to unlock and $0.18 per minute to ride. Refer to the Lime and Ojo apps for the current pricing.

7.       Are there discounts for users receiving financial assistance?

Lime offers a 50% discount for anyone that qualifies for any state- or federally-run assistance program through its Lime Access program. Apply online at li.me/community-impact.

8.       Are there e-scooter speed limits in Hoboken?

Yes, e-scooters are prohibited from operating faster than 18 MPH in Hoboken.

9.   Are e-scooter rentals available 24/7?

No, currently e-scooters are only available for rental between 5 AM and 11 PM Sunday through Wednesday, 5 AM and 10 PM Thursday, and 5 AM and 9 PM Friday and Saturday in Hoboken.

10.   Is there an age limit to ride an e-scooter?

Anyone 18 or older can ride an e-scooter in Hoboken.

11.   Where can I park an e-scooter?

E-scooters can be parked at any bike rack, in designated parking areas if available, or in the furnishing zone of the sidewalk next to the curb. See the image above for more guidance.

12.   How can I report e-scooter issues or concerns?

Use Hoboken’s 311 to report issues or concerns with scooters that don’t belong to Lime or Ojo. For reporting issues or concerns with scooters that belong to Lime, follow the in-app instructions or call or text 1-888-LIME-345 or email support@limebike.com.  For reporting issues or concerns with scooters that belong to Ojo, follow the in-app instructions, call 973-836-9081, or email OjOHobokenCS@gmail.com. You can also report issues through Twitter by tagging @Lime_NJ or @OjoElectric in your tweets (free Twitter account required).

13.   Can I bring e-scooters on transit vehicles?

E-scooters are currently prohibited from transit vehicles in Hoboken. Refer to NJ Transit, PATH, NY Waterways for specific restrictions on their vehicles and in stations.

14.      Can I purchase my own electric-scooter?

Yes, you can purchase and operate your own e-scooter in Hoboken if it meets the legal requirements outlined in New Jersey state law.

knowledge base: faqs



Does the Shade Tree Commission have a list of trees that they recommend for planting? View the approved list of tree species.

Who should trim the tree in front of my house? Please contact David Calamoneri.

I know of a tree that I believe is dying or is dangerous, who should I contact? Please contact David Calamoneri.

How do I become a volunteer for the Shade Tree Commission? Please contact Peter Bakarich III.

How do I apply to be a commissioner on the Shade Tree Commission? Submit an application for appointment to citizen advisory boards and commissions.

When does the Hoboken Shade Tree commission meet? Click here to view the meeting dates for 2015.

What are the benefits and reasons for planting trees in Hoboken? Read about 13 Reasons to plant trees.

How can I find out info on the tree(s) on my Street? View the Hoboken Tree Inventory.

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